Operations Manager
Full-timeOwn and improve day-to-day operating systems across onboarding, bookings, support workflows, and process quality.
Operations Remote (US hours)
- Create and maintain SOPs
- Unblock cross-team operations
- Track KPIs and improve execution
Customer Support Representative
Part-time to full-timeSupport photographers and clients with fast, thoughtful communication and clear issue resolution.
Customer Success Remote (US-friendly time zones)
- Own support conversations end-to-end
- Escalate urgent incidents quickly
- Feed recurring issues back to product